Final Report: Serious Incident involving a Boeing 737-800, registration EI-EMM, at Dublin Airport, on 11 December 2021. Report 2023-010

 

Whilst disembarking the aircraft at Dublin Airport, following a scheduled flight from Arrecife Lanzarote Airport, a Passenger fell while descending the forward aircraft stairs (airstair). The Passenger fell from close to the top of the airstair, collided with another disembarking Passenger who tried to arrest the fall, and landed on the ground at the bottom of the airstair. The Passenger who had fallen sustained serious injuries. The other Passenger reportedly sustained minor injuries.